Our website address is: https://inescosmetics.co.uk.
Last Updated: 28/11/2024
At Inês Cosmetics, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website (www.inescosmetics.co.uk) and purchase our products. By using our website, you agree to the terms outlined in this policy.
Information We Collect
We collect personal information from you when you visit our website, make a purchase, or interact with us in other ways, such as subscribing to our newsletter or contacting customer support. The types of personal data we may collect include:
Personal Information: Name, email address, phone number, billing and shipping address.
Payment Information: Credit card details, billing information (processed securely through our third-party payment providers).
Website Usage Data: IP address, browser type, pages visited, time spent on the website, and other usage statistics collected via cookies and similar technologies.
How We Use Your Information
The personal data we collect is used to provide you with a smooth and personalized shopping experience. Specifically, we use your information for the following purposes:
Order Processing: To process and deliver your orders, including payment processing and shipping.
Customer Support: To respond to your inquiries and provide assistance with your orders.
Marketing and Communications: To send you promotional offers, newsletters, and updates about new products or services, provided you have opted in to receive such communications.
Improving Our Services: To analyze and improve our website, products, and customer experience.
Legal Compliance: To comply with legal obligations, such as tax laws and fraud prevention.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us remember your preferences and improve website performance. You can adjust your browser settings to refuse cookies or alert you when cookies are being sent. However, some features of our website may not function properly without cookies.
For more details on how we use cookies, please refer to our Cookie Policy.
Data Sharing and Disclosure
We respect your privacy and will not sell, rent, or share your personal information with third parties, except in the following circumstances:
Service Providers: We share your information with trusted third-party service providers who assist in operating our website, processing payments, and fulfilling orders (e.g., shipping carriers, payment processors). These providers are required to keep your information confidential and use it only for the purpose of delivering services to us.
Legal Requirements: We may disclose your personal information if required by law or in response to a valid legal request, such as a subpoena or government investigation.
Business Transfers: In the event of a business transaction, such as a merger, acquisition, or sale, your information may be transferred to the new owners.
Data Security
We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we use industry-standard encryption and secure servers to protect your data, please be aware that no method of transmission over the internet is 100% secure.
Your Rights
You have certain rights regarding your personal data under data protection laws, including:
Access: You can request a copy of the personal data we hold about you.
Correction: You can request that we correct any inaccuracies in your personal data.
Deletion: You can request the deletion of your personal data, subject to certain legal limitations.
Opt-Out: You can opt out of receiving marketing communications from us by clicking the “unsubscribe” link in any of our promotional emails or by contacting us directly.
Data Portability: You may request a transfer of your personal data to another service provider.
To exercise these rights, please contact us at [customerservices@inescosmetics.co.uk].
Third-Party Links
Our website may contain links to external websites or services that are not operated by us. We are not responsible for the privacy practices or content of these third-party websites. We encourage you to review the privacy policies of any external sites before providing them with your personal data.
Children’s Privacy
Inês Cosmetics does not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
International Data Transfers
If you are located outside of the United Kingdom, please note that your personal data may be transferred to and processed in the UK, where our servers are located. By using our website, you consent to the transfer of your information to the UK.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this policy periodically.
Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
